​​​Welcome to the Acted Transparency Line

The purpose of this hotline is to receive complaints of fraud and/or abuse including Sexual Exploitation and Abuse and Sexual Harassment (SEAH) related to Acted’s programs and operations and/or in relation to an Acted staff.

The platform is managed directly at Headquarters levels by the Acted Transparency, Compliance & Investigations  (TCI) Department.

Acted has a zero-tolerance approach towards fraud and abuses and is committed to respecting the highest standards in terms of efficiency, responsibility and transparency in its activities (please refer to Acted Code of Conduct and organizational policies here) .

The reporting system may not be used to make false accusations against others, and altogether, deliberately untrue information may not be reported. The reporting system may not be used for grievances – for grievances (e.g. benefits, mismanagement, working conditions, etc.) refer to the relevant Acted policy (here). This system is not designed for security incidents reporting or for emergencies.

All reports are strictly confidential. You can find more information in the menu section "Information notice" above. If you have any questions about this system, please consult the Acted FAQs.